Our global coalition of animal protection organisations is seeking a driven and passionate individual to help us build and manage our NGO membership. The role will support the shaping, growth and representativeness of the Federation’s membership, as well as acting as a central connection point between members across the world.

The post holder will be part of a select core team and coordinate all activities relating to recruitment and engagement of members, working closely with policy, communications and other departments, and with colleagues from member organisations, to support the advancement of the Federation’s transformational and impactful strategy.

Applications are encouraged from anywhere in the world. The role will be home-based with the occasional requirement for international travel. The role will be full time, 5 days per week, although part time applications may be considered. Remuneration will be negotiated dependent upon experience.

Closing date for applications is 25th November 2022.



Our organisation

The World Federation for Animals is a worldwide coalition of impactful and world-renowned NGOs, created to advocate for animals globally. At WFA, we help our member access cutting-edge policy information and international fora, harness the collective strength of animal protection peers and experts worldwide, and influence global decision-making at the UN and other international institutions. We achieve global impact for animals – together.

The role

This role is a unique opportunity to make a real difference at a global scale. The animal protection movement has historically made efforts to lobby the international institutions, but for the first time, WFA can build and represent the global movement in a coordinated and unified manner. This role will be integral to building the success of our movement at international fora such as the United Nations.

The team

You will be a major part of a small team of excited, ambitious, supportive and passionate individuals. In addition, you will work closely with the CEO and Executive Board.

The successful individual 

You will be someone with the keenness and vision to shape a vibrant future for a new, exciting organisation and the drive and skills to make it happen. You will have a character which is both inspiring, empathic and capable of attention to detail. You will need to be a deep team-player who loves working with brilliant colleagues across diverse organisations and cultures to achieve unprecedented results.

Job Description

Job Title: Membership Development Manager

Location: Remote 

Line Manager: CEO

Line reports: None (at this time)

Overall accountability:  To develop a global and effective membership of quality, engaged and committed NGOs. 

Key responsibilities 

  • Active recruitment of NGOs to develop a quality and globally representative membership. 
  • Build and maintain strong relationships with members, ensuring value is delivered and members recommend membership. 
  • Ensure the participation of member organisations in the WFA’s work. 

Membership recruitment and development:

  • Development of a master Membership Development Strategy in line with the values, goals and objectives of the Federation, in order to serve the Federation’s mission and overall Strategy
  • Development of tools and datasets to deliver on the recruitment aspect of Membership Development strategy to include market research, CRM, pipeline creation and reporting
  • Understanding how WFA and it’s goals relate to the sector as a whole so as to develop a membership of quality organisations which is globally representative and capable to help WFA achieve its goals
  • Building relationships with colleagues in the field which are conducive to the recruitment of such a membership
  • Working closely with Communications team to develop attractive outreach materials and templated outreach ‘journey’
  • Maintaining an awareness of events, activities, trends and groups in the animal protection field in respect of regional, cultural, current events and other contexts so as to maximise appropriate recruitment opportunities
  • Contributing to the financial growth of the Federation as an enabler of the advancement of its strategy and achievement of its goals, via generation of membership fee income

Membership retention and relationship building:

  • Ensuring that the value which was communicated to organisations during the recruitment stage is lived up to by maintaining engagement with key colleagues at each member organisation
  • Understanding the structure of member organisations so as to introduce the appropriate program leads to the appropriate WFA working groups, communications leads, etc.
  • Supporting the Policy team in ensuring that WFA working groups are attended and fed by the right experts, so as to maximise the potential impact of the groups
  • Keeping good relationships with all colleagues of member organisations so as to create a convivial atmosphere and be abreast of important developments in the animal protection movement and opportunities for sharing knowledge with our network of members
  • Installing internal processes among members to allow the Federation to remain both agile and inclusive
  • Assisting in the organisation of the General Assembly of members, as well as an annual in-person meeting of the Board

Other tasks

  • The  post holder will also be expected to support the engagement of future revenue sources, including grants from members and external foundations
  • The post holder will be required to undertake requests for other work, as reasonably requested by the CEO

Key relationships

  • A wide range of relationships with members of the WFA, across a wide range of roles, cultures and locations. 
  • All members of the Secretariat team and close contact with the CEO. 
  • Occasional contact with the Board and Executive Board.

Person specification


  • Essential: Relevant experience in building or working with an effective coalition
    • Desirable: Knowledge of the animal protection sector
    • Desirable: Knowledge or experience of the international public policy field
    • Desirable: Experience of building new and/or global coalitions
  • Essential: Experience in the implementation of a departmental plan
    • Desirable: Experience in setting, developing and reviewing plans, assessing achievements against targets
    • Desirable: Experience in developing a departmental strategy
  • Essential: Experience with target-driven pipeline management
    • Desirable: Experience of financial budgeting & reporting
    • Desirable: Experience of major fundraising


  • Essential: Functional IT skills across a wide range of platforms, including planning and work-management
    • Desirable: Knowledge of CRM and other databasing software
  • Essential: Strong communication and presentation skills in English
    • Desirable: Other languages


  • Passionate, driven, proactive
  • Organised and reliable, with a good attention to detail
  • Ability to engage and work with others constructively 
  • Ability to convey enthusiasm and pride in promoting the uniqueness and value of what WFA and the meaningfulness of membership
  • Genuine alignment with the mission and aims of WFA and the growth of its membership to advance the cause of animals


Apply by filling in this form, no later than 00.00pm GMT on Friday 25th November


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